Return & Refund Policy

Last updated: August 2026

Ai Denta sells paid consultation sessions, not physical goods, so this policy covers cancellations and refunds for those bookings rather than product returns or exchanges.

Refund eligibility

You're entitled to a full refund if you cancel your paid consultation before it takes place. Reach out to us with your booking details and we'll process the refund back to your original payment method.

Rescheduling

Prefer a different time instead of a refund? Contact us and we'll move your session to another available slot at no extra cost.

After the session

Once a consultation has been delivered, it's considered a completed service and is no longer eligible for a refund, since the time and expertise have already been provided.

Processing time

Approved refunds are processed within 7–14 business days, depending on your bank or payment provider.

How to request a refund or reschedule

Email Support@ai-denta.com or call 01097308908 with your name and booking details, and we'll take care of it.